Order & Payment
How do I place an order?

To place an order, follow these steps:
1. Browse our website to select the auto parts you need.
2. Add chosen items to your shopping cart.
3. Proceed to checkout and complete your order.

What payment methods can I use?

We accept payment via PayPal and credit/debit cards including American Express, MasterCard and Visa. During the checkout process you can choose the payment method that works best for you.

Where can I check the status of my order?

You can check the status of your order by logging into your account and visiting the "My Orders" page. Additionally, you will receive email notifications for order status updates. If you cannot find the email, please check your spam folder.

My order was not delivered in full?

If you ordered multiple items and only received part of your order; they were most likely shipped separately or from different warehouses. If you only have a tracking number, the parts may be packaged in the same box. For lost or incorrectly shipped items, please contact us at After we confirm with you, a full refund or re-shipment will be made.

What shipping methods do you use?

For shipping, we primarily utilize reputable courier services such as UPS, FedEx, USPS, and other trusted carriers to ensure reliable and efficient delivery of your orders.

How long will it take for the order to be delivered?

Standard shipping takes 3-7 working days (excluding weekends and holidays); expedited shipping takes 2-5 working days (excluding weekends and holidays). Delivery or shipping time will vary based on package size and delivery location, please read our Shipping Policy for more details.

Can I track the delivery progress of my order?

Yes, you will receive an email with tracking information once your order ships, and you can log in to your account to check the progress of your order.

What if the product I receive is damaged or defective?

If the product you receive is damaged or defective during transportation, please contact our customer service department immediately and provide relevant photos, we will process it for you as soon as possible and arrange a replacement or refund.

Customer Support
Do you provide after-sales service?

Yes, we provide comprehensive after-sales service. If you have any questions or need help with the accessories you purchased, you can contact our customer service team at any time and we will serve you wholeheartedly.

How to contact customer service department?

You can contact our customer service team through the live chat function available on the website or send an email to

If I am not satisfied with the accessories I purchased, can I return or exchange them?

Yes, if you are not satisfied with the accessories you purchased or the selection is incorrect, please contact us within 30 days after receiving the goods for return or exchange. Please read our return policy for more details.

Still have questions?

If you still have any questions or need further assistance, please feel free to contact us at We will provide you with support and answer your questions within 24 hours.

Contact Us